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eSIM Cove
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Contact us

Questions about a plan, an order or getting connected? Reach us on WeChat, WhatsApp or Telegram, email us, or leave a message below.

Choose your preferred channel. We reply during support hours.

WeChat / WeCom supportIn China, or prefer using WeChat
eSIM Cove WeCom support QR code

Scan with WeChat to add our support team

Save QR code
WhatsApp — Opens in a new windowAbroad, or prefer an alternative to WeChatTelegram — Opens in a new windowAbroad, or already using Telegram

Support hours

  • Weekdays: 09:00–12:00, 14:00–23:00 (Beijing time, UTC+8)
  • Weekends & public holidays: 10:00–12:00, 14:00–22:00 (Beijing time, UTC+8)

Replies may take longer outside these hours. Thank you for your patience.

The eSIM Cove team is here to help

Please include your order number so we can find your order and help.

support@email.esimcove.com

eSIM Cove support

Choose your preferred channel. We reply during support hours.

WeChat / WeCom supportIn China, or prefer using WeChat
eSIM Cove WeCom support QR code

Scan with WeChat to add our support team

Save QR code
WhatsApp — Opens in a new windowAbroad, or prefer an alternative to WeChatTelegram — Opens in a new windowAbroad, or already using Telegram

Support hours

  • Weekdays: 09:00–12:00, 14:00–23:00 (Beijing time, UTC+8)
  • Weekends & public holidays: 10:00–12:00, 14:00–22:00 (Beijing time, UTC+8)

Replies may take longer outside these hours. Thank you for your patience.

The eSIM Cove team is here to help

Please include your order number so we can find your order and help.